FAQ

Note that orders ship within 1-2 business days after being placed.
After your order has shipped, you’ll receive an email confirmation with the tracking number. Please note that your tracking number may take 1-3 business days to become active, and USPS orders may experience delays.

Orders typically ship within 1-3 business days after they’ve been placed. Friday afternoon and weekend orders typically ship out on Mondays. International orders should arrive within 7-14 business days.

Don’t be afraid! Your tracking number may take 1-2 business days to update from pre-shipment status.

We sell our own Frozen-themed and Disney licensed products.

We provide you with free worldwide shipping.

The basic prices for our products are calculated in dollars, but on our website you will see the price in the currency of your country, which is calculated automatically.