Return/Refund Policy

Refund/return policy

We hope you absolutely love every single product we send you.
But sometimes life happens and plans change, we get it.

 

We accept returns and exchanges on items that are not on clearance within 14 days after you received the package.

 

TO RETURN/EXCHANGE your order: all items must be in new condition and original packaging, unworn and unused. The customer is responsible for the return shipping costs and any shipping costs for the items that were sent in exchange.

 

REPLACEMENTS: If you received a wrong item or an incomplete order, we will gladly send you a replacement for your order after you provide a photo or video evidence.

Refund in case of the force majeure circumstances.
Please, notice! We refund the products’ costs, but the shipping costs will be charged from the price of the product.

Refunds are processed within 14 working days of receipt to allow for inspection onto the original method of payment. We cannot facilitate with refunds to a third party. You will receive an email once your order has been refunded.

If the item was utilized by the post for the same reason, we're not responsible for the costs.
If the customer refuses the package without any reason, the package will be utilized and we're not responsible for the costs.